Measurement and evaluation, including impact and ROI, are the foundation for linking the human capital investment to operational excellence, customer relationships, innovation and sustainability. They remain hot topics and will so for many years to come.
A good process is a good process. This session provides a credible step by step process to prove impact and ROI of investments in learning and performance.
==> Learn how to set “measureable” objectives for programs
==> Know the Value Chain to measure impact and ROI
==> Know how to convert impact data to monetary values
==> Know how to isolate impact to the program
Related IPL Competency: Evaluating Learning
CTP/CTDP Professional Designation Certification Maintenance Credits: 1.5
Facilitated by: Suzanne Schell, CRP
Suzanne Schell, CEO of ROI Institute Canada, teaches the ROI Methodology to many various audiences and is involved in program evaluation projects across Canada. Her work also includes developing data collection and analysis strategies to identify change in behavior and business impact. An accomplished ROI professional and speaker, Suzanne also makes topical presentations to forums and professional groups throughout Canada and worldwide.
Location / Sponser:
360 Albert Street, Suite 201,
Mezzanine Level (Constitution Square)
Parking is available for a fee in the building. Parking entrance is on Slater (between Kent and Lyon Streets). Parking is also available in the Minto building across the street (Laurier Street entrance). Constitution Square is along the OC Transpo Transitway - Stop Kent Street.
Member: $35.00 + HST = $39.55
Non-member: $45.00 + HST = $50.85
Food: This event includes lunch. Please indicate any dietary restrictions when you register.
Members, please log in using your member credentials. Not a member? No worries! You can still register for an event by creating an account, free of charge.
The Institute for Performance and Learning does not issue refunds for cancelled event registrations. Cancellations received in writing up to seven days prior to the event date will be issued a full credit voucher to be applied to another event within each calendar year. Delegate substitution is permitted for both registration and credit vouchers.