Bridging the Learning Divide

Bridging the Learning Divide
At a time when L&D are talking about UX and learner centric design more than ever before, their staff have unprecedented access to technology and communities. This webinar will reveal the extent to which L&D are getting closer to their learners' needs or are failing to meet the increasing expectations of their modern, continuously learning workforce.

Over 20 years, Mind Tools has built its business by delivering highly engaging, on-demand learning to busy people, in a way that fits perfectly into their hectic lives.
We now serve a global, online audience of 25,000,000 learners each year.

In that time Mind Tools have won several awards including the Queen’s Award for Enterprise, Investors in People Gold and have been shortlisted by Training Industry to the Top 20 Content Development Companies 2017 & Top 20 Leadership Training Companies 2018 watchlist.


Mind Tools research has identified the expectations of the modern workforce in the rise of the consumer learner ( Our workforce bring increased expectations driven by their experiences outside of work. There is a disconnect between these expectations and he learning that organizations have until now been providing. This trend has caught many organizations and L&D teams off guard.

You will explore the opportunity to get ahead of this culture change, by taking best practice to deliver the right learner content and tools at the right time. This is what the workforce expects.

Covered in this webinar:

The Learning Divide

  • How do people learn what they need?
  • How do L&D respond?
  • What are L&D doing with technology?

The Communication Conflict

  • When is it convenient to learn?
  • Access on the move
  • Mounting frustration

Bridging the Divide

  • Building a customer activated learning strategy
  • Evidence based recommendations

Oliver Craddock
leads the award winning Mind Tools team as Deputy CEO. Oliver leads the team to deliver exceptional resources through an engaging user experience, that help learners enjoy successful careers, and contribute positively to the success of the organizations that we work with. Oliver is a regular speaker at events such as Learning Technologies, ATD ICE and is a regular publisher of blogs, whitepapers and webinars.

*This counts towards 1 credit hour for certification maintenance*

Date and time: September 25, 2018 from 1:30 pm to 2:30 pm EDT
Fee: Members: Free, Non-Members: $50.00 plus taxes

Please note that there are two steps in the registration process. First, you are required to register on IMIS (The I4PL website) and then the second step is to register on the ZOOM platform. The second step will be sent to you 48 hours before the webinar that will then send a confirmation email with the dial-in instructions. For questions, please contact Amanda Young at 

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CANCELLATIONS: The Institute for Performance and Learning does not issue refunds for
cancelled event registrations. Cancellations received in writing up to seven days prior to the
event date will be issued a full credit voucher to be applied to another event within each
calendar year. 

9/25/2018 1:30 PM - 9/25/2018 2:30 PM

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